IQAC Meeting Minutes | VMSIIHE Hospitality College Goa

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Minutes of the IQAC Meeting

IQAC Meeting held on Jan 2024

IQAC Meeting held on 25th July 2023

In Attendance:

Chairperson

Prof. Irfan Mirza, Director/Principal

Senior Faculty

(i)Dr. Marie Raj, Administrator/Advisor
(ii)Ms. Martha Rebello – Compliance Officer / Co-ordinator
(iii)Ms. Semele Sardesai – Faculty
(iv)Ms. Valerie Jacques – Faculty
(v) Ms. Sushma Lotliker – Executive-Administration

External Members Alumni can also be included

(i) Mr. Suresh Barik – Parent Stakeholder

Management Member

Prof. Bhaskar Nayak

Student Representative

Ms. Chloe Antao, T.Y. Student

Alumni Representative

Ms. Thulasi Raju

IQAC Member

Ms. Deepika Malaviya

Co-ordinator / Secretary

Ms. Nelissa Alcasoas – Faculty

Absent:

Ms. Nelissa Alcasoas- Maternity Leave

Agenda:

Welcome address by the Chairman
Reading and approval of minutes of the previous meeting
Action Taken Report
A.O.B.

Agenda 1:

The Chairman welcomed everyone, with a special mention to the newly joined members. Ms. Valerie read the minutes of the previous meeting. It was approved by Dr. Marie Raj and seconded by Ms. Sushma Shirodkar.

Agenda 2:

Action Taken Report was read and discussed:

Agenda 3:

Prof. Mirza informed the members of the successful Portugal Exchange Program and Switzerland Study Tour for the academic year 2022-23. Also the visit to Chef Mossiman, during the Switzerland tour to hand over the letter as our honorary guest faculty, he was very touched by the gesture and said he would display our letter in his Museum. Prof. Mirza informed about the positive feedback given by
the Principal’s Forum after the All India Principals’ Forum meet that was held, at the Institute and shared the letter of appreciation given by them regarding the hospitality displayed by our staff and students. Prof. Mirza also informed about
the Rotary Club events already held at the Institute and that many more are in the pipeline for this academic year. Prof. Mirza briefed about the contribution of the Institute towards helping the Raia Village locals in collaboration with the Rotary Club. Prof Mirza also informed that we are in the process of filling in the gaps in regard to NAAC.

Agenda 4:

Prof. Bhaskar Nayak suggested that since we are already collaborating with the Rotary Club to help the Raia Village and since the panchayat does not seem interested, we should sign an MOU with Rotary Club.

Agenda 5:

Prof. Bhaskar Nayak, asked for an update on the add-on courses and said that every student needs to complete at least one of the add-on courses. Dr. Marie Raj informed that all the faculty members are asked to conduct add-on courses and that most of them are doing it. Prof. Bhaskar Nayak suggested that Dr. Semele could look into Photography as an add-on course, and also suggested that the students could take up food blogging.

Agenda 6:

Mr. Barik requested that the students could get some snacks at the 10 o clock tea break as most of the day scholars come without breakfast. Prof. Mirza informed that the students can get breakfast if they pre- order a day in advance or they could avail of the vending machine facility or carry any dry food items like fruits or cookies on their own.

Agenda 7

Ms. Chloe suggested having some add-on courses on bartending as a lot of the students are interested in learning more in this area. Dr. Marie Raj said that if it is a part of the syllabus it cannot be taken up as an add-on course, but if the students are interested it could be taken up under some other title.

Agenda 8

Ms. Gauri was called to give an update on the California wine Certificate course, to which Prof. Bhaskar Nayak suggested that it could be converted into an add-on course. Ms. Gauri said she would look into it.

Agenda 9

Dr. Semele spoke about the Research proposal that needs to be submitted for the research fellowships grants 2023-24, under the V.M. Salgaocar Konkani Sanshodhan Kendra. Prof. Bhaskar Nayak suggested Dr. Semele look into research on eco-tourism and Chef Sandip to submit on Tribal food.

Agenda 10

Ms. Thulasi highlighted the issue faced by the alumni committee in regard to the contribution of funds as the alumni are still establishing themselves. Prof. Mirza explained that the contributions are for alumni purposes and not for the Institute it is a requirement for NAAC. Prof. Bhaskar Nayak suggested appealing to the alumni for scholarships and awards for students securing excellent grades.

Agenda 11

Prof. Mirza suggested, that Ms. Alethea make a list of alumni doing well in their careers, send letters of appreciation to them

Agenda 12

Dr. Marie Raj informed, that Ms. Nelissa Alcasoas along with Dr. Deepti has got a Research paper published in Scopus Journal, Prof. Bhaskar Nayak inquired about the incentives and suggested that it could be increased from the next academic year.

Agenda 13

Prof. Mirza inquired about the number of students who have not attended any add-on courses to date, and asked Ms. Deepika to give a list of the same.

Agenda 14

Mr. Suresh Barik suggested that the Institute website should be updated every 15 days, and all of our achievements and awards, etc should feature on the website. Prof. Mirza added that we should also have a list of the students that are placed in different hotels on the website under alumni.

Valerie Jacques
On Behalf of:
Nelissa Alcasoas
IQAC Co-ordinator

IQAC Meeting held on 31st Jan 2023

IQAC Meeting held on 14th Oct 2022

IQAC Meeting held on 15th July 2022

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

(i)Dr. Marie Raj, Administrator/Advisor
(ii)Ms. Martha Rebello, Compliance Officer/Academic Co-ordinator
(iii)Ms. Gauri Patil – Faculty
(iv)Ms. Valerie Jacques – Faculty
(v)Ms. Sushma Lotliker – Executive-Administration

External Members Alumni can also be included

(i)Mr. Zarine Lobo, Principal, Cidade De Goa
(ii)Mr. Suresh Barik – Parent Stakeholder

Management Member

Prof. Bhaskar Nayak

Student Representative

Mr. Joana Souza Lobo, T.Y. Student

Alumni Representative

Ms. Cleona Pereira

Co-ordinator / Secretary

Prof. Ms. Nelissa Alcasoas – Faculty

Absent:

Prof Mirza – Emergency leave – Out of campus
Zarine Lobo – Work commitments
Prof. Bhaskar Nayak – Work commitments

Absent:

Agenda 1: Welcome address by the Chairman

On behalf of the Director/ Principal, Dr. Marie Raj welcomed all the new members and explained their roles in the IQAC.

Agenda 2: Reading and approval of minutes of the previous meeting

On behalf of the Director/ Principal, Dr. Marie Raj welcomed all the new members and explained their roles in the IQAC.

Agenda 3: Action Taken Report

Action Taken Report was read and discussed:

It was suggested that a Green Audit should be done. To which Dr. Marie Raj informed that the Green Audit was undertaken by M/s. Shubhankar Enivrocare Services, Ponda.
A number of suggestions were made to improve the initiatives. One of the suggestions was to have a butterfly park at the Institute as it is surrounded by a lot of flowery plants.
Nelissa mentioned that quotations for the Kiosk has been obtained from concerned parties. Martha advised to take concrete steps to finalize the kiosk idea as the matter has been going on for quite some time with no outcome. Dr. Barik suggested that we can use the kiosk as an information sharing platform where information regarding the Institute, infrastructure, placements, internships etc. can be viewed by parents and guests.
The NAAC criteria have been revised so the committees are working on the revisions and accordingly an expert will be called.

Agenda 4: A.O.B.

(1) Dr. Barik suggested that we register with the Pollution Control Board and give them figures of the quantum of plastic waste that is being recycled. We can obtain a certificate from them which will hold weightage for our green initiatives.
(2) Dr. Barik suggested that training can be given to teachers based on the course evaluation given by students. We should track teacher’s progress
yearly to see whether there is growth and conduct Faculty Development Programs so teachers can improve their skills. Faculty can be sent to other colleges or the industry (they can be given paid leave if they are worried about doing the FDP) and gain practical experience on how to deliver quality
classes and improve their skills.
(3) Dr. Barik also suggested that students’ performance should be tracked and feedback should be given to them. It should be documented for NAAC
purpose.
(4) Joana suggested that we include some practical classes for the core areas in the T.Y. as students lose touch and it will help with their placement
interviews. Dr. Barik added that compared to IHM, our course had less practical classes and our students who go for ODCs can make out the difference when they work with students from other colleges.
(5) Dr. Barik suggested that for NEP implementation, we should encourage students to pursue their interests. He gave an example of Manali Naik, student of Mount Literati School, she is a young author who took to writing to develop her talent. We have already identified the Noodle Officer Ms.
Supriyanka Goverkar and one meeting held at Don Bosco, Fatorda was attended by our faculty.
(6) Joana suggested that there should be more sports activities to help with
students’ physical fitness/ mental health.
(7) A cultural day/annual day could be held yearly for the staff and students.
(8) Joana suggested that students should organize and participate in more intercollegiate events so they can assess their caliber and overall aptitude.
(9) Joana raised some queries about the hostel stay.
(10) Joana suggested that hostel students who are feeling sick be allowed to stay in the hostel. It was explained to her that the reason for keeping them in the medical room for easy access in case of emergency.
(11) She also suggested that field trips to Sula Vineyards, tree plantations should be organized for the T.Y students especially as they have not got a chance to visit in the last two years because of Covid.
(12) Cleona suggested that alumni can be called for demo sessions.
(13) Dr. Marie Raj suggested to Gauri to conduct an add-on courses in her subject.
(14) Dr. Barik suggested that students who go for ODCs should give their feedback to other students so they know what they can expect. They should emphasize how the practical experience is an integral part of their overall development and will help in their placement interviews and learning more about hotel brands. LP points can be given to students who participate for ODCs to encourage them to attend.
(15) Dr. Barik suggested that T.Y. students should compulsorily sit for interviews so they gain experience for placement interviews. Whether the students choose to take up the job should be a personal choice but hotels will come for campus placements if they see a high attendance.
(16) Cleona suggested that for an alumni activity, the alumni along with the T.Y. students can host an event where students from core departments can share their experience with T.Y. students. The alumni committee can find interested students who are willing and available to conduct such an event.

IQAC Meeting held on 25th March 2022

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

External Members Alumni can also be included

(i)Mr. Kartik Khanna – Training Manager, Taj Exotica (ii)Mr. P. Chandra – Parent Stakeholder

Student Representative

Mr. Prannoy D’Costa, S.Y. Student

Alumni Representative

Ms. Cleona Pereira

Co-ordinator / Secretary

Prof. Ms. Nelissa Alcasoas – Faculty

Absent:

Mr. Kartik Khanna (Industry Representative) – Transferred to a different property.
Mr. P. Chandra (Parent Stakeholder) – Out of station

Agenda:

Welcome address by the Chairman
Reading and approval of minutes of the meeting
Action Taken Report
4. A.O.B.

Agenda 1:

Prof. Mirza welcomed the members and introduced Ms. Cleona Pereira who has replaced Ms. Sanjana Naik

Agenda 2:

The minutes of 14 th December 2021 meeting were read and approved alongwith the A.T.R.

Agenda 3:

Dr. Marie Raj informed everyone that the Green audit report is being worked on and the final report will be submitted. The agency has suggested that we call ourselves a plastic free zone and not Zero plastic zone as there are a lot of categories to be fulfilled; for eg: we receive inventory that contains plastic like bins, etc. However we are reducing the overall use of plastic eg: paper straws, carrying bags while going to vendors.

Agenda 4:

Ms. Nelissa informed that the costs of the kiosk is Rs. 1.5 – 2.5 lakhs
depending on the features we want to use it for. One Kiosk also to be
installed in the lobby. Ms. Edna Norohna and the marketing team can allow parents/students to do their admissions and fill up Google reviews.

Agenda 5:

Policy to be studied and the feasibility measures assessed. Research and
development cell to be formed. Teaching and Learning development cell tobe formed.

Agenda 6:

Ms. Nelissa informed that the IQAC will organize a workshop for faculty on E-portfolio by Andrew Baretto at a suitable time before the start of the next academic year.

Agenda 7:

Dr. Marie Raj advised that an expert be called for the NAAC criterias to note any shortcomings we may have.

Agenda 8:

We have to induct new stakeholder members for the IQAC who are willing to attend and can contribute fresh innovative ideas. Ms. Zarine Lobo (Industry representative) and Mr. Barik (Parent representative) to be contacted.

The meeting ended with Ms. Nelissa thanking all the members.

IQAC Meeting held on 14th December 2021

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

External Members Alumni can also be included

(i)Mr. Kartik Khanna – Training Manager, Taj Exotica
(ii)Mr. P. Chandra – Parent Stakeholder

Management Member

Prof. Bhaskar Nayak

Student Representative

Mr. Prannoy D’Costa, S.Y. Student

Alumni Representative

Ms. Sanjana Naik

Co-ordinator / Secretary

Prof. Ms. Nelissa Alcasoas – Faculty

Absent:

Sanjana Naik (Alumni Representative) – work commitments.
Mr. Kartik Khanna (Industry Representative) – Transferred to a different property.
Mr. P. Chandra (Parent Stakeholder)

Agenda:

Welcome address by the Chairman
Reading and approval of minutes of the meeting
Action Taken Report
A.O.B

Agenda 1:

Prof. Mirza welcomed the members and introduced Ms. Valerie Jacques (Counseller) who has replaced Ms. Lorna Fernandes.

Agenda 2:

The minutes of 3rd February 2021 meeting were read and approved along with the A.T.R.

Agenda 3:

Sujatha has to follow up on the Green Audit Report and invite Mr. Sarmokadam to our Institute.

Agenda 4:

Prof. Bhaskar Nayak suggested to market our M.Sc. course to various colleges especially those who are in the eligibility criteria like B.Sc. in Home Science. He requested that Edna Noronha, Marketing Head to get in touch with Dr. Mahesh Pai, Principal of the College. We can also consider Carmel College as they have B.Sc. In Food Technology.

Agenda 5:

A suggestion was made by Prof. Irfan Mirza to make the Institute a plastic free zone. Ms. Sushma Lotliker to check on how much plastic is still being used and the method of disposal and to completely reduce the usage of plastic in the Institute. Accordingly Plastic Free Zone board can be displayed.

Agenda 6:

Prof. Bhaskar Nayak suggested installation of solar lights as a part of our campus lighting. The project can be funded under the CSR activities for the Institute.

Agenda 7:

Kiosks have to be installed after identifying the place. One Kiosk also to be installed in the lobby. Ms. Edna Norohna and the marketing team can allow parents/students to do their admissions and fill up Google reviews.

Agenda 8:

We should install sanitary napkins incinerators in the girls’ washrooms. At least one incinerator per washroom can be considered.

Agenda 9:

We have to induct new stakeholder members for the IQAC who are willing to attend and can contribute fresh innovative ideas. Ms. Donna D’Souza (Industry representative), Mr. Randall Whelpdale (Parent and Industry representative) and Ms. Cleona Pereira (Alumni representative) to be contacted by the IQAC Co-ordinator.

Agenda 10:

Prof. Bhaskar Nayak suggested Dr. Manoj Kamat to organize a workshop on Research Proposal. The workshop will tentatively be held on January 12th 2022 for the faculty members. Dr. Manoj Kamat and Dr. Sawant will act as a mentor to the faculty and it will be an ongoing process till they submit their proposal.

Agenda 11:

Prof. Bhaskar Nayak suggested that Mr. Ajay Vaidya organize a workshop on Drama for the students for the next academic year.

Agenda 12:

Student, Mr. Prannoy D’Costa suggested we have more extracurricular activities especially sports. This year’s sports day will have athletic individual sports events due to covid.

Agenda 13:

Prof. Mirza informed the committee that the Principals of the Hospitality colleges are going to meet at the end of December 2021 to discuss working conditions, remuneration, work hours of the interns at the hotels. Hotels that do not treat students well will be blacklisted by the colleges.

The meeting ended with Ms. Nelissa thanking all the members.

IQAC Meeting held on 03 February 2021

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

External Members Alumni can also be included

(i)Mr. Kartik Khanna – Training Manager, Taj Exotica
ii)Mr. P. Chandra – Parent Stakeholder

Management Member

Prof. Bhaskar Nayak

Student Representative

Mr. Prannoy D’Costa, S.Y. Student

Alumni Representative

Ms. Sanjana Naik

Co-ordinator / Secretary

Prof. Ms. Nelissa Alcasoas – Faculty

Absent:

Sanjana Naik (Alumni Representative) sent her regrets.

Agenda:

Welcome address by the Chairman
Reading and approval of minutes of the meeting
Action Taken Report
A.O.B.

Agenda 1:

Prof. Mirza welcomed the online External Members, Mr. Kartik Khanna and Mr. P. Chandra and other members of the Institute. Prof. Bhaskar Nayak joined the meeting a little later.

Agenda 2 & 3:

The minutes of 1st December 2020 meeting were read and approved along with the A.T.R.

Agenda 4:

Prof. Bhaskar Nayak along with Dr. Marie Raj have been reviewing the findings of the co-ordinators of the key indicator of the criteria. The co-ordinators were asked to go through the details of their respective criterion and present their findings.

They were also required to look into the areas which requires special attention. This process could be started at an early date.

Agenda 5:

Qualitative and other measures to be addressed / already undertaken:

Raia Panchayat awarded a Certificate of Appreciation on 24/11/2020 to VMSIIHE for its CSR initiatives. Other measures for community service are in the pipeline.
5 classrooms conversion to smart classroom.
M.Sc. International Hospitality and Tourism Management has already been begun with the minimum number of students.
Plans afoot for B.Sc. in Culinary Arts.

The meeting ended with Ms. Nelissa thanking all the members.

IQAC Meeting held on 1st Dec 2020

IQAC Meeting held on 31 Aug 2020

IQAC Meeting held on 30 January 2020

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

External Members Alumni can also be included

Co-ordinator / Secretary

Prof. Bhaskar Nayak

Management Member

Absent:

Mr. Peter D’Silva (External Member) sent his regrets as he was busy with an unscheduled meeting.
Mr. Fernando Vas (Local Community Member) expressed his inability to come.
Dr. Rachel Pereira(Co-ordinator/ Secretary) was absent.

Agenda:

Welcome by Chairman
Reading of the Minutes
Reading of the ATR
New Plan / Projects
A.O.B

Agenda 1:

The Chairman welcomed the members and called the meeting to order.

Agenda 2:

Ms. Nelissa read the Minutes of the Meeting held on 22nd October 2019, as Dr. Rachel was on leave. The minutes were approved unanimously.

Agenda 3:

Ms. Nelissa also read the Action Taken Report (ATR) of 22nd October 2019 meeting.

Agenda 4:

It was decided to prepare a Green Report of the Institute.

Agenda 5: AOB

Prof. Bhaskar Nayak’s points were put forth by Dr. Marie Raj.

To Bhaskar Nayak’s question about the Swacchatam Competition, Prof. Mirza replied that the next Swacchatam Competition would be held after 2 years.
The new ERP should offer Moodle which is important for academics
The names of the new members for the IQAC Committee has been accepted and the members will be inducted in the next meeting.

The meeting ended with Ms. Nelissa thanking all the members. This was followed by refreshments.

Action Taken Report of 30th January, 2020 IQAC Meeting

Sr. No	Suggestion	Sr. No	Status of Fulfillment
1.	Quality Measures: ISO NAAC	1.	ISO Certification 9001:2015 - Quality Management System (QMS) and 14001:2015 – Environmental Management System (EMS) was granted to our Institute on 2nd January 2020. Prof. Bhaskar Nayak chaired a NAAC Meeting wherein the NAAC Steering Committee discussed the findings of their Criteria.
2.	Finishing School for Boys	2.	Is delayed
3.	Teacher Exchange Programme to be added in MOU with Tourismo de Portugal	3.	Clause has been added
4.	More workshops / Refresher Courses to be attended	4.	Ms. Nelissa attended the Online Refresher Course in Management conducted by BanasthaliVidyapiththrough SwayamArpit Online Course. Duration was from 1st September 2019 - 16th January 2020 (4 months/16 weeks)
5.	Moodle Installation	5.	Mograsis will be installing ERP System for Institute. Post that Moodle will be taken up.
6.	Journals/Papers to be published by the Faculty	6.	A Multidisciplinary Journal will be brought out. Some of the Faculty have started submitting Research Articles for the same, which will then be sent for a blind review.
7.	Alumni Meeting	7.	Meeting and dinner held with the Alumni. A WhatsApp group has been created for social communication.

IQAC Meeting held on 22nd October 2019

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

(i)Dr. Marie Raj, Administrator/Advisor
(ii)Ms. Sujatha Madhvan, Faculty
(iii)Ms. Nelissa Alcasoas, Faculty
(iv)Ms. Supriyanka Govekar, Faculty
(v)Ms. Martha Rebello, Compliance Officer/Academic Co-ordinator
(vi)Ms. Sushma Lotliker, Administration Officer Special Invitees
(vii) Ms. Yoshika D’Silva, Faculty
(viii) Ms. Candice Rebello, Faculty

External Members Alumni can also be included

(i) Mr. Peter D’Silva

Co-ordinator / Secretary

Dr. Rachel Pereira

Absent:

Mr. Fernando Vas (Local Community Member) had to attend another programme, and he informed by phone that he would be unable to attend the meeting.
Prof. Bhaskar Nayak (Management Member) had come to the Institute in the morning and given his inputs. He had official work at the same time of the meeting

Agenda:

Welcome by Chairman
Reading of the previous meeting’s minutes.
Discussion of ATR of previous meeting
Induction of new members
Continuation of the term of existing members or new members to be selected.
Discussion of new plans/projects if any
A.O.B

Agenda 1:

The Principal/Director welcomed all the members to the IQAC meeting and the meeting was brought to order.

Agenda 2:

Asst. Prof. Nelissa Alcasoas read the Minutes of the preceding meeting which was approved by all the IQAC members. Ms. Supriyanka Govekar proposed and Ms. Sushma Lotliker seconded the MOM.

Agenda 3:

After the reading of the Minutes, Action Taken Report was taken up for discussion.

a. Orientation Courses for lecturers:

With reference to the above, Dr. Rachel informed that Universities have programs every two months. Prof. Mirza asked Dr. Rachel Pereira to find out the dates when Garhwal and Pondicherry Universities conduct their programs.
Ms. Martha Rebello stated that Goa University has an Orientation Programme in November and Ms. Sujatha Madhavan’s name has been forwarded for the same.

b. Continued Initiatives of Swachhatam Programme:

The exact time for the plastic free zone of the Institute has to be identified as we are still using plastic. Departments to assess single use plastic; Ms. Gauri Patil to check if paper straws are being used, coasters to be changed in the boardroom to wood or paper.
We have to find out about incinerator for girls’ washrooms and hostel.
We should find out how many people from the village are availing government schemes.
50 dustbins have been donated to the Raia Panchayat. We are yet to receive a quotation from the Raia Panchayat for construction of toilets.
NSS students should visit all the villagers’ homes and make a study report on various aspect like waste management etc. Ms. Nelissa Alcasoas to take up the matter.
Carpooling can be done by the students and the staff in order to reduce the pollution. Details to be found out by Ms. Supriyanka Govekar.

c. Membership / MOUs with various organisations:

VMSIIHE have become a member of the FRAI, Western Region for a period of 3 years.
EuroChrie membership has been renewed.
We will be signing an MOU with Nestle.

d. Regarding NAAC preparation

Dr. Manoj Kamat along with former Principal Dr. Gaonkar gave a talk on the significance of NAAC. He suggested the implementation of geo-tagging/environmental scanning. Feedback from parents who are stakeholders is also to be taken.
The Finishing School has to be thrown open to men also.

Agenda 4:

It was suggested that the number of members in the IQAC should be increased. The following names were suggested:

Faculty Representatives Ms. Gauri Patil and Ms. Lorna Fernandes; Alumni Representative Ms. Sanjana Naik; Student Representative Mr. PrannoyD’Costa of FY.

Agenda 5:

Dr. Marie Raj stated that membership of nominated members was for a period of 2 years. Hence, new members had to be selected and Prof. Mirza suggested the name of Mr. Kartik Khanna who is a Training Manager at Taj Exotica.

Agenda 6:

Plans / Events for the Upcoming year:

Ms. Sujatha Madhavan suggested we conduct Chef Competition; Prof. Mirza told her that the kitchen team should take the initiative and plan and propose how the competition will be held.
Alumni meet should be held yearly in March.
Form a WhatsApp group with alumni and staff and share comments, feedback, events.
Alumni success stories to be uploaded to the website with photos. Alumni to get a copy of our newsletter / journal.
Ms. Jinnie Rodrigues to upload success stories of students during their internship.
Prof. Mirza suggested having a Two day Concierge workshop in Goa for all 5 Star Hotels. Prof. Mirza will be the main trainer and Asst. Prof. Ms. Yoshika D’Silva will assist him. They will cover guest service, guest expectations, places of interest, Goan cuisine, Goa’s history etc. Ms. Yoshika to gather material for a book that can be published. She can consult with the following people regarding information – Ms. Martha, Ms. Rachel, Ms. Edna, Ms. Sushma, Ms. Supriyanka, Ms. Nelissa, Mr. Sandip, Mr. Anup, Mr. Madiwal and Ms. Chaitra will assist.
Martha to follow up with the ISO and complete the process.
Prof. Mirza suggested the kitchen team to come up with innovative/exotic dishes once a month (original recipes). They can also give students a basket of ingredients and let them cook something new. They should also look at cooking on firewood, making biryani outside (dum biryani), traditional cooking (banana leaf, use a substitute for potato).
Prof. Mirza informed Mr. Peter D’Silva that the VMSIIHE had undertaken a new venture “Hospitality Career Expo 2019”. It was a platform to bring hoteliers and pan Indian Hospitality students on one platform to facilitate recruitment. He informed that Hospitality Career Expo 2019 was a success and it should be continued yearly.
Visit to Nasik and Maldives to be uploaded; Maldives to be viewed as a study tour of eco-friendly resorts.

Agenda 7: AOB

Prof. Bhaskar Nayak’s points were put forth by Dr. Marie Raj.

An Incubation Centre for entrepreneurship (on the lines of CIBA) may be considered in our Institute in the near future. It was suggested that we associate with Fr. Agnel Ashram, if necessary. Prof. Mirza stated that we can tie up with Hotel La-Paz Gardens and Goa Marriott Resort and seek their support.
The new ERP should offer Moodle which is important for academics.
More workshops and programmes for student enrichment should be conducted. We have already conducted a “Chocolate Workshop” and “One Dough many Breads Workshop”.
We should try to create a platform that links hotels and students, so we can be of service to the industry, where we send our students and they send their professionals.
Faculty to apply for online short term courses in conjunction with Massive Open Online Course (MOOC) in alignment with their subjects, especially for courses of kitchen.
Feedback forms from teachers, students, parents to be done for open day.
Multidisciplinary journal to be published by the Institute.
Invite speakers to motivate staff, faculty and students. Ms. Sujatha Madhavan suggested to have a resource person for a workshop in new methods and skills of teaching.

Sr. No	Suggestion	Sr. No	Status of Fulfillment
1.	Membership to be taken for IHRAI	1.	Membership obtained till 2022.
2.	Orientation Courses	2.	Recommended Sujatha’s name for the Orientation course at Goa University Nelissa Alcasoas doing online Refresher Course in Management offered as part of the Swayam Programme
3.	Quality Measures: ISO NAAC	3.	Signed up with excel solutions to get ISO Certification (April 2019) Work in Progress. Steering Committee working on the new manual
4.	Finishing School	4.	Programme to open for Boys
5.	Teacher Exchange Programme	5.	Amendments is to be added in the MOU with Turismo de Portugal
6.	More workshops to be conducted	6.	‘One dough many breads’ Workshop organised by our Pastry Kitchen Ms. Sujatha suggested holding a chef competition Concierge workshop for 5 star hotels Workshop on guest service and expectations to be conducted by Prof. Mirza
7.	Moodle	7.	Once new ERP contract is signed, we will be installing Moodle
8.	ISR	8.	Raia Village Panchayat Collaborations: Donated 50 waste bins, also building toilets
9.	Alumni Association	9.	Alumni association was formed and the 1st meeting was held on 20th September 2019

Sr. No	Suggestion	Sr. No	Status of Fulfillment
1.	MOOC	1.	To prepare courses by the kitchen
2.	Plastic Free Institute	2.	To replace all plastic usage & have incinerator/s
3.	Publications: Journal to be published by the Institute A book to be published on places of interest in Goa	3.	Faculty preparing Scholarly articles for multi-disciplinary journal, likely to be out in Feb-March 2020 Contribution of articles by staff members
4.	Geo-Tagging/ Environment Scanning	4.	To be implemented
5.	Incubation Centre on the lines of Fr. Agnel Ashram Institute	5.	To Study the feasibility

IQAC Meeting held on 14th December 2018

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

External Members Alumni can also be included

(i)Mr. Kartik Khanna – Training Manager, Taj Exotica
(ii)Mr. P. Chandra – Parent Stakeholder

Management Member

Prof. Bhaskar Nayak

Student Representative

Mr. Prannoy D’Costa, S.Y. Student

Alumni Representative

Ms. Sanjana Naik

Co-ordinator / Secretary

Prof. Ms. Nelissa Alcasoas – Faculty

Absent:

Sanjana Naik (Alumni Representative) – work commitments.
Mr. Kartik Khanna (Industry Representative) – Transferred to a different property.
Mr. P. Chandra (Parent Stakeholder)

Agenda:

Welcome address by the Chairman
Reading and approval of minutes of the meeting
Action Taken Report
A.O.B

Agenda 1:

Prof. Mirza welcomed the members and introduced Ms. Valerie Jacques (Counseller) who has replaced Ms. Lorna Fernandes.

Agenda 2:

The minutes of 3rd February 2021 meeting were read and approved along with the A.T.R.

Agenda 3:

Sujatha has to follow up on the Green Audit Report and invite Mr. Sarmokadam to our Institute.

Agenda 4:

Agenda 5:

Agenda 6:

Prof. Bhaskar Nayak suggested installation of solar lights as a part of our campus lighting. The project can be funded under the CSR activities for the Institute.

Agenda 7:

Agenda 8:

We should install sanitary napkins incinerators in the girls’ washrooms. At least one incinerator per washroom can be considered.

Agenda 9:

Agenda 10:

Agenda 11:

Prof. Bhaskar Nayak suggested that Mr. Ajay Vaidya organize a workshop on Drama for the students for the next academic year.

Agenda 12:

Student, Mr. Prannoy D’Costa suggested we have more extracurricular activities especially sports. This year’s sports day will have athletic individual sports events due to covid.

Agenda 13:

The meeting ended with Ms. Nelissa thanking all the members.

IQAC Meeting held on 10th April 2018

In Attendance:

Chairperson

Prof. Irfan Mirza, Director / Principal

Senior Faculty

External Members Alumni can also be included

Industry Expert (i)Mr. Peter D’Silva
Local Community Member (i)Mr. Fernando Vas

Management Member

(i)Dr. Bhaskar Nayak

Co-ordinator / Secretary

Dr. Rachel Pereira

Absent:

Mr. Peter D’Silva (Industry Expert) – As the date of meeting was advanced, he had to attend another programme, he informed by phone that he would be unable to attend the meeting.

Agenda:

Welcome address.
Reading of the previous meetings minutes.
New Members inducted.
Short term goals.
Long term goals.
O.B.

Agenda 1:

The Principal/Director welcomed all the members to the IQAC meeting. The minutes of the preceding meeting were approved by all. Sujatha Madhvan proposed and Ms. Martha Rebello seconded.

Agenda 2:

He mentioned that as some of the members were no longer of the earlier IQAC body were not there, he was proposing the following names be included:

Bhaskar Nayak – Management Member
Supriyanka Govekar
Rachel Pereira
Marie Raj, Administrator

This proposal was accepted by the other members with a show of hands.

Agenda 3:

Regarding short terms goals, Prof. Bhaskar Nayak was pleased that the Institute had already set in motion the establishment of IQAC in the Institute. This Cell would serve as a recommendatory body to the Chair person, the Principal. In turn, it is the responsibility of the Principal to execute the suggestions. He would also handle the financial dimension and work out the logistics of the recommendations with the Management.

Mr. Bhaskar Nayak, former Principal, explained that the Internal Quality Assurance Cell (IQAC) is normally established as a post-NAAC accreditation quality sustenance measure. He was very happy that since quality enhancement is a continuous process, V.M. Salgaocar Institute of International Hospitality Education had decided to start the process of documenting its efforts and measures towards academic excellence well in advance.

Agenda 4:

Discussing the short term goals and the functioning, Ms. Martha Rebello pointed out that:

Students write reports after their industrial training and ensure documentation.
Train students to learn how to write reports.
Every term VMSIIHE organizes guest lectures by Pastry Chefs and other industry experts (for example, the lecture on Mithai).

Agenda 5:

Among other things it was proposed:

Students:

Students make paper presentations to the rest of the class, once every semester.
The Institute to organize a mega-event next academic year: a career fair where all the leading hotels are invited to attend, and even the students of other Hotel Management Institutes are allowed to participate.
It was suggested that the Institute should start with 3 foreign languages: Portuguese, French and Russian courses. Classes to be conducted twice a week by suitable personnel. The names of Maria Abranches, Maria Fatuchina and Das Gupta were suggested as language-teachers for the respective languages. Our students should be multi-lingual. Language courses in French, German, Spanish, Russian and Portuguese to be organized.
The syllabi should focus on communication situations. Students to learn functional Portuguese before going to Portugal. Selection of students could be based on their language acquisition.
Add-on courses for skill enhancement to be started. For example, training in niche areas like specialization in traditional wedding dishes of a particular community, table etiquette etc.

Staff:

The Flipped-class model of teaching can be used, where teachers can direct their students to suitable online video resources to be viewed before they come to class. In class, activities to be conducted on the learning material watched prior to coming to class. If suitable online resources are not available for the particular topic, teachers make podcasts or simple teaching-videos to be distributed to the students before the contact session.
It was suggested that the best lectures of teachers could be recorded, on the lines of the Certified Hospitality Educators (CHE) practice. The CHE focuses on the teacher’s understanding of the student. Additionally, it was suggested that a CHE workshop/seminar be conducted in our Institute.
A need for periodic industrial exposure for hospitality teachers was expressed. Such teachers to work in the Hospitality Industry for a month, perhaps on an exchange basis with a chef of a hotel. The chef of the hotel to come and teach at VMSIIHE for a month, while a chef from VMSIIHE to replace him/her at the hotel for the month. This would be a good Industry-Institute linkage.
Teachers to attend orientation courses, and opportunities to be given to them to do so.
As the current teaching schedule is very tight, leaving no room for extra courses, it was suggested that 15 hours be allotted per trimester for such activities and courses.

General or Immediate Goals:

VMSIIHE to start a publications division.
A Hospitality-related seminar to be organized by the institute.
MOUs to be working MOUs. The Institute already has an MOU for a student-exchange programme with Portugal, and a BHMS MOU with Switzerland.
It was suggested that the Institute become a member of The Federation of Hotel & Restaurant Associations of India (FHRAI) and IHRAI.
Short-term courses of 15 hours duration for students and the public to be floated. Courses like ‘Essential Cooking Skills before Marriage’.
An Incubation centre for entrepreneurship (on the lines of CIBA) could be started.
Moodle to be introduced. Technical support to be arranged to help IT.
Resources from Spoken Tutorials (by IIT Mumbai) to be used.
It was suggested that a chapter of SPIC Macay be started to encourage the Arts.

As there were no other matters to be discussed, the meeting ended with a vote of thanks by the IQAC Co-ordinator.

IQAC Meeting held on 26th August 2017

In Attendance:

An IQAC Meeting was called for on the 26^th of August 2017 at 3.15 p.m. in the Board Room.

Chairperson

Prof. Irfan Mirza, Director / Principal

Administrator, Advisor

Dr. I. Bhanumurthy

Compliance Officer/Academic Co-ordinator, Member

Ms. Martha Rebello

Faculty

Ms. Sujatha Madhvan

Co-ordinator Marketing & Public Relation, Member

Ms. Edna Noronha

Co-ordinator Marketing & Public Relation, Member

Ms. Sushma Lotliker

Management Member

Mr. Sandeep Pai

Faculty, Member

Ms. Riddhi Raikar

Absent:

Mr. Peter D’Souza expressed his inability to attend the meeting on account of a prior engagement.

Agenda:

1. Reading of previous meeting minutes held on 16^th June 2016.
2. Short term goals of the Institute and long term goals / plans to be made.
3. Activities conducted to promote goals.
4. A.O.B.

Minutes

The Director/Principal welcomed all the members present at the IQAC Meeting and called the meeting to order:

The minutes of the previous meeting held on 16^th June 2016, were read. As there were no queries, it was considered as approved. I. Bhanumurthy proposed the acceptance of the minutes of the meeting. It was seconded by Ms. Sujatha Madhvan.
I. Bhanumurthy said that the long term and short term strategies need to be spelled out in order not to lose focus. All the members agreed to this. This would ensure the quest towards quality and sustenance.
As discussed, a 3-year plan could be implemented to assess its impact on the institute for long term goals. Some of the areas that could be considered.

Digital Campus
Smart Campus
Unnat Bharat Abhiyaan (Adopt a Village).

This long term plan could be worked out in-depth and perhaps discussed in the next meeting after the modalities were worked out, suggested Prof. Mirza.

A resolution to this effect was taken.

Short term goals and immediate Knowledge Building Programme.

To ensure a more learner-centric learning.
To implement innovative and more interactive methods of teaching.
To ensure proper support structure for both students and staff.
Feedback needs to be taken from students, parents and peer reviewed feedback for staff.

<li”>A.O.B.

It was suggested that every detail with regards to implementation of quality efforts should be documented.
The Principal/Director would review them twice a year.
LMC could review the entire performance and sustenance once a year.
It was also brought to the notice of the members that the institute was awarded the prestigious Swachhatam Mahavidyalaya Sanmman Award for the academic year 2016-17. The award was conferred by the CM Shri Manohar Parrikar at the Convocation Ceremony of the Goa University.
Also in the month of April, students accompanied by staff member Ms. Martha Rebello on a Culinary visit visited the Escola do Turismo de Portugal Douro Lamego, Portugal. This was in fulfillment of the MOU signed by the Institute and Turismo de Portugal. The duration of the Exchange Program was 1 (one) month and it was wonderful international exposure for our students and added uniqueness to our program.
Open Day was held on 7^th May 2017. Many parents made use of the opportunity to visit the college and have a personal interaction with the students.

As there was no other matter to discuss, the meeting ended at 4.30 p.m. The Principal thanked everyone present for their valuable suggestions.

IQAC Co-ordinator

IQAC Meeting held on 16th June 2016

In Attendance:

A meeting was called for by the Director/Principal to have a Quality Cell for the Institute. The selected members were present for the meeting:

Chairperson

Prof. Irfan Mirza

Administrator, Advisor

Dr. I. Bhanumurthy

Compliance Officer/Academic Co-ordinator, Member

Ms. Martha Rebello

Asst. Prof. English

Ms. Lorraine Fernandes

Librarian

Ms. Riddhi Raikar

Administration Officer

Ms. Sushma C. Lotliker

Marketing Executive

Ms. Edna Noronha

Management Representative

Mr. Sandeep Pai

Nominee Hospitality Industry

Mr. Peter D’Silva

Absent:

Mr. Kartik Khanna (Industry Representative) – Transferred to a different property.
Mr. P. Chandra (Parent Stakeholder) – Out of station

Agenda:

1. Welcome to all the committee members by the Advisor.
2. IQAC goals explained to all the members by the Director/Principal.
3. To explain the aims and goals of IQAC by Ms. Martha Rebello.
4. A.O.B.

The Advisor welcomed all the members to the official IQAC meeting. As it was the first meeting, members were introduced to each other.
Director/Principal Irfan Mirza also welcomed them and explained what the role was of IQAC in detail. He addressed the committee on the significance for an IQAC Cell in the Institute.

One of the members Mr. Peter D’Silva wished to know in what way it would benefit the institute when standards were already in place. To which the Director responded that quality had to be sustained and it had to internalize the quality culture. Also, we would be able to understand the strengths and challenges of the Institute and address them.

Martha Rebello, who had attended the workshop conducted by the IQAC of the Goa University explained in detail the aims and goals of the IQAC.

Aims and Goals of IQAC: The Internal Quality Assurance Cell (IQAC) is normally established as a post-NAAC accreditation quality sustenance measure. However, since quality enhancement is a continuous process, V.M. Salgaocar Institute of International Hospitality Education has decided to start the process of documenting its efforts and measures towards academic excellence well in advance.

The aim of the cell is to focus on outcome-based education designed to get jobs in the hospitality line.
The method of functioning will be to constantly evaluate what we have done and what VMSIIHE is doing towards quality enhancement of teachers. This includes encouraging the research output of all teachers: including publications, workshops/ seminars attended. It will encourage the teaching staff to complete their PhDs.
The cell will serve as a recommendatory body to the Chairperson, the Principal. In turn, it is the responsibility of the Principal to execute the suggestions. He will handle the financial dimension and will work out the logistics of the recommendations with the Management.

Functioning: The IQAC will document all field visits, workshops conducted/attended, teaching methodologies adopted by staff, innovative ideas incorporated to enhance knowledge, and any innovative methods adopted by VMSIIHE in its teaching-learning environment. In the discussion, some of the current practices of VMSIIHE were highlighted.

All the other members agreed that perhaps a 3-year plan could be made to achieve the necessary targets.

As there were no other matters to be discussed, the meeting ended with the Director/Principal thanking all the members. The dates for the next meeting would be intimated to all the members.

IQAC Meeting held on 23rd July 2015

In Attendance:

A meeting was called for by the Director/Principal to ensure establishment of the Internal Quality Assessment (IQAC) in the Institute as per the guidelines of the NAAC. Also as per UGC Guidelines, undergoing NAAC is mandatory for all affiliated colleges and institutes.

Agenda:

1. Meeting brought to order.
2. Report of Workshop on Assessment and Accreditation.
3. Starting a Cell in the Institute and to form a committee.
4. Members to be constituted for the IQAC.
5. Distribution of material on IQAC.
5. A.O.B.

Director/Principal Irfan Mirza welcomed the members. The meeting was brought to order.
With reference to the VMSIIHE which intends to go through the accreditation process in due course of time, Director/Principal Irfan Mirza said the go-ahead was given by the Management to institute a Cell in the Institute at the earliest.
Martha Rebello and Ms. Sujatha Madhavan had been delegated to attend the NAAC Awareness Programme/Workshop under the IQAC, Goa University on 19^th & 20^th February 2015. A report of the workshop was submitted by Ms. Martha regarding the sessions. Quality and documentation was stressed upon at every session and presentation of the workshop.

Martha mentioned that VMSIIHE from the time of its inception had ensured that proper documentation of activities (academic, co-curricular and extracurricular) was being taken care of.

A tentative list of the names for the IQAC committee was proposed by the Director/Principal. This would be finalized after receiving an O.K. from the proposed members.
Some printed material about information on the IQAC was circulated to all the members present at the meeting, which was prepared by Ms. Martha. ( Attached IQAC Material and List of proposed Committee Members ).
As there was no other matter to be discussed, the meeting concluded.

Prof. Mirza welcomed the members and introduced Ms. Cleona Pereira who has replaced Ms. Sanjana Naik

The minutes of 14 th December 2021 meeting were read and approved alongwith the A.T.R.

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About us > IQAC > IQAC Meetings

IQAC Meetings

Minutes of the IQAC Meeting

25th July 2023

BOARD ROOM

In Attendance:

Chairperson

Senior Faculty

External Members Alumni can also be included

Management Member

Student Representative

Alumni Representative

IQAC Member

Co-ordinator / Secretary

Absent:

Agenda:

Agenda 1:

Agenda 2:

Agenda 3:

Agenda 4:

Agenda 5:

Agenda 6:

Agenda 7

Agenda 8

Agenda 9

Agenda 10

Agenda 11

Agenda 12

Agenda 13

Agenda 14

15th March 2022

BOARD ROOM

In Attendance:

Chairperson

Senior Faculty

External Members Alumni can also be included

Management Member

Student Representative

Alumni Representative

Co-ordinator / Secretary

Absent:

Absent:

Agenda 1: Welcome address by the Chairman

Agenda 2: Reading and approval of minutes of the previous meeting

Agenda 3: Action Taken Report

Agenda 4: A.O.B.

25th March 2022

BOARD ROOM

In Attendance:

Chairperson

Senior Faculty

External Members Alumni can also be included

Student Representative

Alumni Representative

Co-ordinator / Secretary

Absent:

Agenda:

Agenda 1:

Agenda 2:

Agenda 3:

Agenda 4:

Agenda 5:

Agenda 6:

Agenda 7:

Agenda 8:

The meeting ended with Ms. Nelissa thanking all the members.

14th Dec 2021

BOARD ROOM

In Attendance: